ServiceInsight has been sunset and will be deprecated on February 10th, 2027.
No further updates will be made and support will end after the deprecation date.
We recommend migrating to ServicePulse before the deprecation date for vizualization and debugging capabilities.
ServiceInsight is slow
If ServiceInsight takes a long time to load a conversation when selecting messages in the grid, verify if one of the following scenarios is occurring:
- Audit instance(s) might not be running.
- ServiceControl remotes configuration might be incorrect. See ServiceControl Troubleshooting - API is slow
ServiceInsight isn't showing successfully processed messages
If ServiceInsight isn't showing successfully processed messages (i.e. messages with a green icon):
- Auditing might not be enabled, see NServiceBus auditing.
- ServiceControl Audit instance(s) might not be running.
- ServiceControl remotes configuration might be incorrect. See ServiceControl Troubleshooting - API is slow