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Installing ServicePulse on Windows using the standalone installer

Component:
ServicePulse

Prerequisites

  • A Windows machine
  • .NET Framework 4.8 or later
  • A supported version of:
    • Microsoft Edge
    • Chrome
    • Firefox
    • Safari
  • A running instance of ServiceControl

Installation

  1. Download the latest version of ServicePulse.
  2. Run the installer using elevated privileges.
  3. After accepting the license terms and conditions, click "Install"
  4. The installation process creates the Particular ServicePulse Windows service and opens the ServicePulse web application using the default browser.

Available installation parameters

The executable accepts some parameters to customize the installation experience. All of them are optional.

  • Quiet: Allows ServicePulse to be installed in the background. The installation user interface will be unavailable.
  • Log [file location]: To provide the location on disk for the log file to be generated.
  • INST_PORT_PULSE [port number]: To provide the port number that ServicePulse web application will run on. The default value is 9090.
  • INST_URI [uri]: To provide the URL of the ServiceControl API. The default value is: http://localhost:33333/api/.
  • INST_SC_MONITORING_URI [uri]: To provide the URL of the ServiceControl Monitoring API. The default value is: http://localhost:33633/.

For example:

.\Particular.ServicePulse.exe /Quiet /Log C:\temp\servicepulse-installer.log INST_PORT_PULSE=12345 INST_URI=http://localhost:33333/api/ INST_SC_MONITORING_URI=http://localhost:33633/

Configuring ServicePulse

See connection configuration in ServicePulse for ServicePulse configuration options.

Moving ServicePulse to a new location

ServicePulse does not store any message data, so the only information that needs to be moved is its configuration. By default, ServicePulse is installed in C:\Program Files (x86)\Particular Software\ServicePulse and its configuration values are stored in the file \app\js\app.constants.js relative to the installation folder.

In order to move ServicePulse to a new location, the ServicePulse installer must be run there and then the \app\js\app.constants.js file should be copied over.

ServicePulse license

ServicePulse will check the current licensing status by querying the connected ServiceControl API. If ServicePulse indicates that the license is invalid or has expired, then the license must be updated in ServiceControl.

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